The power of Experience Visions and the UBAD theory of Gaining Durable Buy-in

My Sunday reading today included a great Jared Spool article on the power of Experience Visions. You can think of an experience vision as a giant flag on a tall post in the sand, far away on the horizon. The flag is too far way to walk to anytime soon. It will take years. (In …

Thinking about “value”

The more I think about value the slipperier that word gets, but in a recent conversation something crystallised for me, a little crack in the facade of my naivety. I realised that when you’re serving businesses, value is realised differently for the client organisation than it is for the users in the client organisation. (It …

On researching the competition…

A research minded Product Manager, if a competitor just launched a new product, they go out and talk to users right away: “what does this mean for you?”, “how does this fit into your life?” They’re looking for those opportunities to discover new things rather than sitting and saying “we need to get to feature parity with …

Marty Cagan in London, April 2018

As part of diving into Product Management, I noticed that Marty Cagan of Silicon Valley Product Group was speaking at a Business of Software evening in London. Marty was recommended as a figure to follow by Brie, my colleague at Automattic, so I grabbed a ticket immediately. Marty centred his talk around unleashing and empowering the …

I’m reading around problems, experiments, and solutions

There's a lot of product management talk at the moment about defining the product roadmap in terms of problems, rather than features or solutions. I will write up my reading on roadmaps another day, but today I wanted to collate and synthesise some of my reading on approaching individual steps, opportunities, and problems along the …

I’m reading about… Product Managers

At WordPress.com VIP we're looking into more formal Product Management, to help ensure that all our teams are aligned behind a consistent vision and a clear set of priorities. As such, I've been reading around about the Product Manager role to understand best practices from other organisations and from leaders in the field. As one of …